Cancellation and Refund
All of our Airline, hotels, and car rental bookings/reservations are 100% non-refundable. In some
cases where the Airline may allow cancellations, a credit may be valid towards a future ticket
purchase by the same traveler or a refund cheque can be issued in respective traveler’s name. Some Airlines doesn’t allow any change or cancellation within 24 Hrs of flight. We strongly recommend you to discuss any such scenarios with a customer service representative. All such bookings where the cancellation may be permitted before 24 Hrs must be cancelled 24 Hrs prior to the scheduled departure time of the first flight segment by calling our customer service center. We do not guarantee any cancellation.
If you are ready to make your next booking with us and wish to use your Airlinecredit, you will be required to the pay fare difference (if any), applicable Airline penalties and any
applicable Digush Global post-ticketing fees. All such changes are subject to Airline's fare rules,
policies and procedures, which are not under our control.
Fare Change and Post Payment Price
Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such
notification you have the right to either accept or decline this transaction. If you elect to decline this transaction, you will not be charged.
Payment Policy
Payment must be made in full with a valid credit or debit card at the time of Booking/Reservation.
We accept credit cards and debit cards issued in India only. For more information around this please contact your customer service representative.
Your credit/debit card may be billed in multiple charges/transactions totaling the final total price
given to you at the time of the booking. If your credit/debit card or other form of payment is not
processed or accepted for any reason, we will notify you within 24 hours (it may take longer than 24 hours for non-credit/debit card payment methods). Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction.
Please note: all hotel, car rental and tour/activity bookings are only confirmed upon delivery of
complete confirmation details to the email you provided with your reservation. In some cases, pre-payment may be required to receive confirmation.
To protect our customers, we verify with the credit/debit card company that the billing address and credit card verification number you provided to us is accurate and that your debit/charge will be accepted. Until such information is verified, the fare is subject to change. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. In the event the fare selected is not available an approval code may have been issued on your credit card. If the transaction is not completed the approval code may temporarily credit the amount from your bank account.
